No more phones ringing off the hook: the digital office assistant for garages
Monday, eight o'clock, and the phone is ringing off the hook. One person wants to book an MOT, another can hear a strange noise, and a third is calling for the fourth time to ask if their car is ready. Meanwhile there are three cars on the lifts and nobody free to answer.
Office Solo, and Office Team with several mechanics
Per month, excl. VAT. The recommended package is highlighted.
Who it's for: For garages and MOT stations.
How it helps: Less calling at the front desk, customers who come back on time, and a workshop that stays organised, even on busy days.
- You're usually live within a week. Always with personal setup.
- We're looking for pilot customers to test our newest beta features first. Become a pilot customer →
Which package suits you exactly is something we discuss in the introductory call. No obligations.
Not sure yet? Test our beta features first as a pilot customer →
Try free for 14 days. No payment details, ends automatically. How the trial works
In a garage the workshop is the beating heart, but the front desk and the phone eat up the time. Customers want to know when they can come in, what it will cost and when they can pick their car up. And the MOT reminder you used to send by post now often slips through the cracks.
How Corvo Apex helps, in three steps
Bookings and faults via WhatsApp
Anyone who calls and gets no answer receives a WhatsApp asking for their registration, the problem and a preferred time. A customer who messages about an MOT gets an immediate suggestion for a slot that fits your schedule.
Status updates without the phone calls
The mechanic updates the job card in the workshop. When the car is ready, the customer gets a message automatically. The assistant handles "is my car ready yet?" on its own.
Job card, invoice and reminder
Afterwards the invoice is drafted from the job card, with parts and labour. Once you approve it, it goes to the customer with a payment link. MOT and service reminders go out on time, so the customer comes back to you next year.
Set up in the language of your trade
For a garage it's called a job card, every request shows the registration, and you can see what's on each lift and with each mechanic today.
Not just software, but a partner who thinks with you
Corvo Apex isn't a standalone program you have to figure out yourself. We think with you and take care of it.
We set it up personally
Together with you, so it fits the way your business works.
We take work off your hands
What repeats runs by itself. You keep time for your trade and your customers.
We think along with you
You see how your business is doing, and get suggestions to do better.
Direct contact
One fixed point of contact, and we'll visit if you want us to.
A three-lift garage in Enschede
This is a worked example, not a real customer. As soon as there's a real case, you'll find it here.
Starting point. A garage with three mechanics and an owner who also runs the front desk. Between eight and ten in the morning the phone never stops, and a large share of those calls are people asking if their car is ready. MOT reminders go out when there's time.
What we set up. Office Team, with an intake based on registration and fault, bookings straight into the schedule, status messages when a car is ready, and automatic MOT and service reminders based on previous visits.
What you'd see after a month. Fewer calls about status, bookings made without a call back, and MOT reminders that go out by themselves every month. The owner spends more time in the workshop and less on the phone.
Questions from the field
Can the assistant book an MOT?
Yes. It suggests a slot based on your schedule and the customer confirms with one tap. A reminder goes out the evening before.
Is the customer told when the car is ready?
Yes. As soon as the job card is marked ready, the customer gets an automatic WhatsApp message.
Are MOT reminders sent automatically?
Yes. Based on the last visit, the dashboard sends a reminder on time, with a link to book straight away.
Can the assistant quote a price?
For fixed services such as an MOT or minor service, yes, based on your prices. For repairs it passes the question to you.
Does this replace my garage software?
Not necessarily. We look at what you already use. Invoices go to your own accounting software once you approve them.
See also: machinery and garden equipment, bike repair and What does a missed call cost?
Ready to stop missing jobs?
Half an hour, online or at your premises. We'll look at where you're losing time and customers, and which step fits.