Corvo ApexFrom first call to live, set up personally
You don't have to learn or configure anything. There are a couple of small things to do, and we'll help you with those.
Introductory call · 30 minutes
Online or at your premises. We look at where you're losing time and customers and which step fits. You get a proposal, no strings attached.
Setup · depends on your industry
We set up your dashboard, the WhatsApp intake and notifications, with your own logo and the language of your trade. We also record a baseline.
Live
From now on every request comes in, even when you can't pick up. You get notifications on your phone, and the dashboard sits on your home screen as an app.
Review · after 30 days
We go through the before-and-after figures together: how many calls we caught, how many became jobs and how much time you saved.
What you do yourself, with our help
Set up call forwarding
Unanswered calls are forwarded. You set this up with your provider, often with a single code. We'll do it together.
Connect WhatsApp Business
You connect your own WhatsApp Business account, so messages come from your business. You pay the WhatsApp messaging fees yourself, directly with your own payment method; usually a few euros a month.
Your dashboard on your phone
The dashboard works as an app on iPhone and Android, no app store needed. Add it to your home screen once and you'll get a notification for every new request, even with your screen locked.
- iPhone: open app.corvoapex.nl in Safari, tap Share and choose Add to Home Screen
- Android: open it in Chrome and tap Install
- Your employees get their own app with My day
The introductory call, step by step
In the introductory call we mostly ask questions. How do customers reach you now: do they call, send a WhatsApp, or fill in a form on your website? What happens when you can't pick up? How do you schedule your work, and how do you make the invoice afterwards? That way we see together where time is lost and where customers drop out. By the end you know which package suits you and what we will set up for you. You receive a proposal, and you decide for yourself whether you want to go ahead.
What we need from you
For the setup we ask for a few things you know best yourself: your logo, the services you offer, your working hours and who is on your team. If you want the assistant to mention prices, we record those together. If you use accounting software, we check whether we can connect it, so invoices end up there automatically. The more we know about your trade, the better the assistant's questions match what your customers ask.
Bringing in your team and your customers
Your employees
Every employee gets an invitation by email and logs in with a link, without a password. In their own app they only see what they need, such as today's jobs or appointments.
Your customers
Your customers get their own portal. There they see their appointments and invoices, and can pay or move an appointment themselves, without calling.
How long it takes
Usually you are live within a week. Exactly how fast depends on your industry and on what you want to switch on. If you start with reachability only, it goes faster than when we also set up your schedule, work orders and invoices. You can also start small and switch on more later: everything that is already running simply keeps working.
After going live
Going live is not the end, it's the beginning. In the first weeks we keep a closer eye on things and fine-tune where needed. After 30 days we go through the before-and-after figures together. After that you keep one fixed point of contact. If something changes in your business, such as a new employee, different working hours or a new service, we adjust it. Your dashboard also gives you suggestions to do better, and you can click any number to see where it comes from.
Try free for 14 days. No payment details, ends automatically. How the trial works