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Corvo Apex TechnologiesCorvo Apex
Reachable

Never miss a call again

You're up a ladder, under a sink or on the phone to another customer. Whoever calls gets a WhatsApp from your number within seconds, and the request pops up on your phone and in your dashboard.

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How it works

You can't pick up

Your phone forwards unanswered calls. You keep your own number.

The caller gets a WhatsApp within seconds

With a few set questions: what's wrong, the address, how urgent it is, a preferred time and a photo if useful.

You get a summary

By WhatsApp and a push notification. You confirm the appointment in one tap; the customer gets a reminder the evening before and a review request afterwards.

What you see in your dashboard

Every request in one place, with the answers and photos. Plus a before-and-after measurement: how many calls came in, how many we caught, and how many turned into jobs.

Other services send a text. With Corvo Apex, every missed call lands as a request in your own dashboard, and each month you can see how many jobs we won back for you.

Who it works for

Reachable is made for businesses that often can't answer the phone because they are busy doing the work. An installer is lying under a kitchen cabinet when someone calls about a heating breakdown. That caller gets a message straight away, explains what's wrong and sends a photo along with it. A bike repairer in the workshop gets the question about a flat tyre as a request, with the type of bike already noted. A gardener or cleaning company that is outside all day sees, between two jobs, who called and what they wanted.

The questions the caller gets are set up for your trade during the onboarding, in your own words. A salon asks about the treatment and a preferred time, a trade business about the address and how urgent it is. If you want to know more about forwarding on your phone, our knowledge base explains how to forward calls when you don't answer.

What happens after the request

You decide when to respond. You read the summary, confirm the appointment or call the customer back if you want to know more. So the customer hears from you straight away, even if you only have time at the end of the day. Every request is in your dashboard with the name, phone number and answers, so nothing disappears into a voicemail or onto a scrap of paper in the van. When the appointment is done, the customer gets a short review request, and in your monthly overview you see how many missed calls turned into work.

What it costs

The pricing page shows the starting price of each package and who it suits.

What it looks like

A missed call becomes a WhatsApp

The caller gets a message within seconds, and the request lands in your dashboard with a photo and address.

from the video
A missed call becomes a WhatsApp

Frequently asked questions

Do I need a new phone number?

No. You keep your own number. When you don't pick up, your phone forwards to us and the customer gets a WhatsApp from your business.

Am I locked in?

Only the Visibility packages and the Invoicing module have a three-month minimum. Booking, Reachable, the salon and hospitality packages and every other package are month to month.

What does a missed call actually cost?

More than you'd think. The free missed-call check works it out in a minute.

Can I grow into more later?

Yes. With Reachable+ a digital assistant answers all your other WhatsApp messages too, and with Office, requests become work orders and invoices.

How do I make sure I don't miss customers while I'm working?

By catching missed calls automatically. With Reachable, anyone who rings while you can't pick up gets a WhatsApp from your number within seconds, asking a few questions about the job. You get the request on your phone and book it in when it suits you.

How does the WhatsApp Business connection work?

We connect your own WhatsApp Business account to your Corvo Apex dashboard, so messages come from your business and land in your overview automatically. There's nothing to install or program; we set it up together. You pay WhatsApp's messaging fees yourself through your own account.

What does automation actually bring a small business?

Mainly three things. You miss fewer customers, because a caller you can't answer gets a WhatsApp straight away instead of ringing the next business. You spend less time on the phone, because standard questions such as opening hours, a price indication or when you can come are answered automatically. And you keep an overview, because every request is in one place instead of in your voicemail, your WhatsApp and your head.

Does it also work outside working hours?

Yes. Anyone who calls in the evening or at the weekend and gets no answer also receives a WhatsApp message straight away. You choose when to respond; the request is waiting for you in your dashboard.

What do I need to do myself to get started?

Very little. In an introductory call we go through your services and which questions we ask the caller. Then we connect your WhatsApp Business account and explain how to switch on forwarding when unanswered on your phone.

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